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Services







Service Request / Rates

Our service rates are highly competitive. We constantly "sharpen our pencil" to provide you with the best value for your money. Labor rates correspond to the complexity of the tasks performed.
All service requests will be placed as a work order for you site. Upon completion of a work order, you will be provided a copy of such work order that will disclose in detail the total time, parts (if needed), and a brief description of the work performed.  This form requires a signature from your authorized staff to assure accurate billing charges.

Upgrades, expansions and Special Projects:
All upgrades, expansions, and special project charges will be submitted in the form of a quote and/or an estimate of labor charges for your review and approval prior to commencement of work.

Professional Service Agreements:
A fixed rate monthly Professional Service Agreement may be available to your company. The advantages of this type of Professional Service Agreement include:
1. A fixed monthly service
    rate for a
    predetermined amount
    of monthly service
    hours
2. Normal and preventive
     service
3. Service priority
     scheduling
4. Discounted hourly
    service charges
5. Semi-annual review of
     used service hours
     and adjustment of the
     service agreement
     charges (if
     appropriate) to fit your
     company's needs.
Please contact our office for further details or other information related to our service and rate structure.

While you focus on what you do best --- managing and running your business, we pay close attention to all your computer support systems to ensure disruptions are minimized, your business data is protected and your computer network and application environment is adapted to your changing business requirements.
As your business partner we are responsive to your needs and strive for total satisfaction with our services. Our professional personnel is totally dedicated to your success.


Consulting / Requirements Analysis

   Northern Arizona IT Solutions is a Solutions
   Provider i.e. we listen to your business requirements,
   analyze your existing IT environment and provide you
   with options and alternatives relative to an
   all-encompassing IT solution. Individual proposals will be tailored to your specific objectives and budget needs.
We offer turn key solutions, including network design, hardware/software acquisition, installation, configuration, application implementation, System Administration and ongoing support. Or --- we will just address your current specific IT requirement.
Call us, we will listen and professionally respond to your needs!

IT Solution Services

Our professional consulting, installation and support services include:

   System / network analysis
   IT Solution proposals
   System / network design

   Hardware / software acquisition
    System installation
    System / network configuration
    System administration

    Performance monitoring and tuning
    Updates and upgrades
    Preventive maintenance
    Data backup and recovery, system recovery
    Troubleshooting and problem resolution

                      
Cabling / Wiring

  We are a Licensed Contractor for Low
  Voltage Communications Systems
  and provide:

  Backbone / Premise / Office Wiring
  Copper, Fiber, Structured Cabling
  Existing Cabling Upgrade
  Cable Line Testing and Certification
  Cable Management Services.

As your business grows or you adopt to change requirements, we can address all your networking needs and ensure that new and/or additional wiring is installed according to code and established performance specifications.



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